Your Hampton Bay fan comes with a lifetime motor warranty, and a one year warranty on the fan body. If you are having a problem with the fan, you’ll need to determine where the problem is originating from, and whether it will be covered under the warranty or not.
To determine the problem with your fan, we may recommend that you check our troubleshooting guides. The best thing to do is to diagnose the problem with your fan first.
Is your fan having a wobbling problem, or making other noises? It could be unbalanced. This is a problem that can be corrected and does not have to use the warranty to do so – you can fix it yourself
by using a blade balancing kit, and going through our troubleshooting guide.
Is your fan having a problem with the remote – is the remote not working?
The only real problems that you can trace back to the motor, is the fan does not turn at all. And this would have to not be a wiring problem before it would be a motor problem. The motor is the last thing to go in your fan – and this is why there is a lifetime warranty on it, to back that up. So it’s rarely going to be this problem.