Hampton Bay Ceiling Fan Remote is Not Working

Is  your Hampton Bay ceiling fan remote not working properly? This is actually a common problem. There are many different solutions to this problem that you can try. Please let us know afterwards which solution worked for you – we’ll be happy to hear more, and post your solution to the website.

Here is one thing a site visitor tried. This worked for a number of site visitors, so see if it works for you:

  • Turn off the power with the remote. Within 30 seconds of turning the power back on again, hold down the fan off button for 10 seconds and this will perform a reset.
  • Did you try replacing the batteries in the remote, as well as removing them and putting them back in again?
  • Did you check the dip switches? Are the dip switches set correctly? If the dip switch settings are changed, the remote won’t be able to communicate with the fan.
  • Try turning the circuit breaker off to the fan, then turn it back on. Hold down the light or fan button for 10 seconds.
  • Try putting the dip switches back into the original position, turn the light switch off. Then, hold the off button for 10 seconds. Turn the light switch back on again. Does the remote work now?

These steps ultimately take into account the idea that the remote needs to be reset, but the dip switches also need to be set correctly. Sometimes, these steps mentioned work to clear any logic settings that may be misbehaving with the remote and the receiver.

Hampton Bay Ceiling Fan Remote
An example of a Hampton Bay ceiling fan remote. There are many to choose from when browsing for a replacement remote – if that’s what you’re after.

Other reasons why the remote is not working, includes the concept that the receiver may have failed. If the above troubleshooting fails, the next step is to get a ladder out and take a look at the receiver. If you’re not sure how to access the receiver, it’s located inside the canopy. The canopy is just above the lights and below the blades inside of your ceiling fan housing. If the receiver unit appears to be damaged, or melted slightly, it needs to be replaced. A replacement receiver can be purchased at a local retailer, and are generally inexpensive around $30.

Here’s a video which outlines these reset instructions. Take a look at the 14:46 mark for the reset instructions.

Where can I find a manual for my Hampton Bay Ceiling Fan?

Finding a manual for your Hampton Bay fan can be tough. Why is that? Well, say your fan was made 5 years ago. Say it was made 10 years ago. So, where do you go exactly to find the manual that you need for your fan?

Obviously the first place to look is the box that came with your fan. Now, assuming that you don’t have that, here are some additional options to find your fan manual.

Try searching online

The first thing you can try doing is Googling. Yes, we know that you may have tried that already. But it’s worth throwing out there. You may find a website which has a list of replacement Hampton Bay manuals for your fan. Typically, these manuals will come as a PDF format that you can download to your computer.

Try contacting the Retailer

There is a community help forum, where you can post a question and the retailer will get back to you. This can be an effective method of getting answers. Also there is a 1800 number as well that will be pretty effective at getting you the support you need for your fan.

The user manual usually includes the following:

  • A guide on how to use the ceiling fan – main functions.
  • FAQ – frequently asked questions about the ceiling fan that you have, or are trying to find information on.
  • How to get more help if the manual does not resolve your query.
  • Potential problems, and a troubleshooting section on how to solve common issues.

The ceiling fan manual may also have a parts guide, which lists the parts numbers for your fan. If you need to find a replacement blade, replacement globe or even a motor, parts guides are often useful.

Why does my Ceiling Fan turn on and off by itself?

Is your Hampton Bay ceiling fan turning on and off by itself? Or, you might have another brand of ceiling fan that is doing this. This can be happening because of the frequency on your fan is set to the same frequency as someone else’s close to your home. For instance, your neighbour could have a different  ceiling fan than yours, but the frequency may be the same on the remote. Your remote has to be set to the same frequency as your fan.

Fan and remote frequencies are set to one another using dip switches. The first thing you should change when you start to have problems with your fan doing things on its own, is change the batteries in the remote. The batteries could be low and the fan might not be functioning properly.

If you have some batteries in the home, check for them and try switching the batteries first.

The next thing you should check is the dip switches on the remote as well as the fan. Try changing the dip switches. You can find the dip switches on the back of the remote and inside the fan, under the fan housing. The dip switches have to be set the same way on the fan as they are on the remote. You should change however they are set to prevent the fan being controlled by another person with a remote, since you are having those issues. Once the dip switches are set differently the fan, should not be able to be controled by another person with a remote as the dip switches on their remote will no longer be the same as your fan or remote.

From the desk of our site editor and ceiling fan repair guru…

“Hampton Bay fans or light kits turning on and off by themselves, is almost always a dipswitch issue, 95% of the time. From the times I have been in a homeowner’s home, and I showed them where the dipswitches were on the fan and the remote, they were dumbfounded and had no idea that these dipswitches actually controlled the frequency on which the remote ‘talked’ to the fan. Once we changed the setting on the dipswitches, it solved the problem almost everytime.”